Frequently Asked Questions
We’ve compiled a list of the most Frequently Asked Questions we receive from our clients. If these don’t answer your question then please give us a call
Frequently Asked Questions about uPVC Windows
Should I consider changing double glazing that is over twenty years old?
In summary, Yes, replacing your outdated double glazing is a sensible option to consider. The reason being, outdated double glazing can lead to increased energy costs and reduced warmth in your home during the colder months. By installing new and more advanced windows, you can improve the heat retention in your property and ultimately save money on your utility bills whilst doing your bit for the environment. The glazing industry’s manufacturing technology has advanced significantly over the last 20 years with products now having a much better U values (insulation) due to increased volume of chambers within the frames, greater cavity size between the glass panes and even the advent of triple glazing. The quality difference between high quality products available to homeowners today and yesteryear is simply stella!
If we buy Anthracite grey windows from Pendragon Home Improvements are the windows white on the inside and anthracite on the outside?
Either, the choice is Yours! Typically the inside of the frame is left white, however, You can choose to have the internal colour match the outside of Your new windows or be any other colour you want.
Do you offer window energy ratings so I can see how energy efficient my windows are?
Yes. A majority of our uPVC products have been registered with the British Fenestration Rating Council (BFRC) who have developed a easy to understand rainbow rating system similar to those you would find on fridges or washing machines
Can you provide venetian blinds inside double glazed windows?
Yes, we are proud to offer a range of integral venetian or pleated blinds in a variety of colours from the UK’s leading manufacturer Morley Glass. These have a range of options for the control system and can be installed in double glazing for both windows or bifold doors.
Frequently Asked Questions about Composite Doors
What Composite Doors do Pendragon Windows & Doors Supply & fit?
At Pendragon Windows & Doors we offer the full range of composite doors from the premium door manufacturer in the UK Endurance Doors. There are hundreds of different style, colour and hardware combinations to choose from so we are bound to have a door for every taste!
Endurance Doors have recently been recognised as the Composite Door Manufacturer of the Year in the 2023 National Fenestration Awards.
Are there different quality standards in composite doors?
Very much so, there are a wide range of composite doors available on the market and the quality levels do vary wildly. Pendragon Home Improvements supply and fit the Endurance Doors range of composite doors because Endurance Doors have a strong reputation for strength, security & market leading approach to composite door design. They have 48mm thick solid timber core which is up to 10% thicker than most composite doors on the market, making an Endurance composite door the natural choice for home security and homeowner peace of mind. Over 85 designs to choose from with a plethora of colours and hardware options making each composite door individual to your home.
Frequently Asked Questions about uPVC Residential Front & Back Doors
Do you supply upvc doors?
Yes, we have a great range of upvc doors to choose from which you can personalise with your choice of glass, door furniture & colour. If we don’t have it in our standard range we can have your new door made for you in any colour you want!
Can I personalise the hardware for my doors?
Yes, we can offer a wide range of customisable hardware solutions for your doors. Your home Your choice! Match the perfect hardware for your home’s style
How long does it take to have a door made for my house?
At time of writing the lead time on having a door made for your home is around 4-5 weeks, these are not “off the shelf” each door that we install is made just for your home, to the millimetre. Lead times do vary throughout the year, please call to discuss your requirements and we will let you know what the current lead time is.
Frequently Asked Questions about Sliding Patio Doors
Do you sell Sliding patio Doors?
Yes, Pendragon Windows & Doors have a range of both Upvc and aluminium sliding patio doors which are available with a range of glazing options.
Frequently Asked Questions about Sliding Patio Doors
From our Taffs Well based Head Office
Frequently Asked Questions about Bi-fold Doors
Frequently Asked Questions about Bi-fold Doors
From our Taffs Well based Head Office we are perfectly located to help homeowners in North Cardiff chose their replacement double glazed windows & doors. Even with the 20 mph speed limits we can easily get to you in Radyr, Pentyrch, Creigiau, Danescourt, St Fagans, Whitchurch, Birchgrove, Heath, Llandaff, Roath, Thornhill as well as Central Cardiff.
Close to both the A470 & the M4 we can pop up to Pontypridd, over to Caerphilly & along the M4 to Swansea & Bridgend. Heading East the M4 also gives us easy access to East Cardiff (Rumney, Pontprennau & St Mellons), Newport & Chepstow. From there it’s just a quick hop over the Bristol Channel to Bristol, Weston Super Mare & along to Swindon.
However, if you’re not sure if we cover your area then give us a ring on 02921 900399 or email us
Frequently Asked Questions about Bi fold Doors
From our Taffs Well based Head Office
Frequently Asked Questions about Aluminium Windows & Doors
Frequently Asked Questions about Aluminium Windows & Doors
From our Taffs Well based Head Office we are perfectly located to help homeowners in North Cardiff chose their replacement double glazed windows & doors. Even with the 20 mph speed limits we can easily get to you in Radyr, Pentyrch, Creigiau, Danescourt, St Fagans, Whitchurch, Birchgrove, Heath, Llandaff, Roath, Thornhill as well as Central Cardiff.
Close to both the A470 & the M4 we can pop up to Pontypridd, over to Caerphilly & along the M4 to Swansea & Bridgend. Heading East the M4 also gives us easy access to East Cardiff (Rumney, Pontprennau & St Mellons), Newport & Chepstow. From there it’s just a quick hop over the Bristol Channel to Bristol, Weston Super Mare & along to Swindon.
However, if you’re not sure if we cover your area then give us a ring on 02921 900399 or email us
Frequently Asked Questions about Aluminium Windows & Doors
From our Taffs Well based Head Office
Frequently Asked Questions about Security
Frequently Asked Questions about Security
From our Taffs Well based Head Office we are perfectly located to help homeowners in North Cardiff chose their replacement double glazed windows & doors. Even with the 20 mph speed limits we can easily get to you in Radyr, Pentyrch, Creigiau, Danescourt, St Fagans, Whitchurch, Birchgrove, Heath, Llandaff, Roath, Thornhill as well as Central Cardiff.
Close to both the A470 & the M4 we can pop up to Pontypridd, over to Caerphilly & along the M4 to Swansea & Bridgend. Heading East the M4 also gives us easy access to East Cardiff (Rumney, Pontprennau & St Mellons), Newport & Chepstow. From there it’s just a quick hop over the Bristol Channel to Bristol, Weston Super Mare & along to Swindon.
However, if you’re not sure if we cover your area then give us a ring on 02921 900399 or email us
Frequently Asked Questions about Security
From our Taffs Well based Head Office
Frequently Asked Questions about Energy Efficiency
Do you offer window energy ratings so I can see how energy efficient my windows are?
Yes. A majority of our uPVC products have been registered with the British Fenestration Rating Council (BFRC) who have developed a easy to understand rainbow rating system similar to those you would find on fridges or washing machines
Frequently Asked Questions about Energy Efficiency
From our Taffs Well based Head Office
Frequently Asked Questions about Kubu
What is Kubu
Kubu are a range of high security Smart sensors that monitor the real time status of your windows & doors. The Kubu app can alert you if you’re about to drive away from your home leaving windows open, if someone is tampering with your doors or even link your hallway lights to come on when you open your front door through the Internet of Things (IoT).
Frequently Asked Questions about Kubu
From our Taffs Well based Head Office
Frequently Asked General Questions about Pendragon Home Improvements
Is Pendragon Home Improvements Ltd a FENSA Registered company?
Yes, Pendragon Home Improvements Ltd is proud to be a FENSA registered company, this status enables us to provide a FENSA Certificate with any installation that requires one.
Do you offer an insurance backed guarantee?
Yes, absolutely. Being able to offer an IBG (Insurance Backed Guarantee) is one of the mandatory requirements of our registration with regulatory body FENSA. At time of writing, we hold an IBG with Installsure.
Get a quote for uPVC & aluminium windows, doors & bi-fold doors.
Quote Supplied
Our expert team will visit your property and provide a free quotation.
Contract
After acceptance, we will produce a written contract for you to sign.
Survey
Our team will then carry out a technical survey.
Products Ordered
We will then order your products from our specialist UK manufacturers.
Installation
Our team will then install your new windows & doors on a day that suits you.
Guarantee
Once the installation is complete, we will supply you with your FENSA certificate.
